Last updated: August 21, 2026
This Privacy Policy explains how LoanWise (“we,” “us,” or “our”) collects, uses, shares, and protects information when you visit our website or submit a request through it. Please read it carefully so you understand how your information is handled.
LoanWise operates an online platform that connects users with third-party lenders and lending partners. We are not a lender and do not make credit decisions. Once your information is shared with a third party, that party’s own privacy practices apply to how it handles your data.
By using this website or submitting information through it, you acknowledge the practices described in this policy. If you do not agree with these practices, please do not use the website or submit information through it.
Information We Collect
We collect information in three general ways: information you give us directly, information collected automatically when you use the website, and information we receive from third parties.
Information You Provide to Us
When you complete a form, create an account, or contact us, you may provide information such as:
- Contact details, including your name, mailing address, email address, and phone number
- Identifying information, such as your date of birth or government-issued identification numbers
- Financial details, such as employment status, income information, and bank account information
- Information contained in messages, support requests, or documents you send to us
You choose what to submit. If you leave required fields blank, we may not be able to process your request or connect you with a third party.
Information Collected Automatically
When you visit the website, certain technical information is recorded automatically. This may include:
- IP address and general geographic area
- Browser type, operating system, and device identifiers
- Pages viewed, time spent on the site, and links clicked
- The website or advertisement that referred you to us
Information From Third Parties
We may receive information about you from marketing partners, service providers, verification services, consumer reporting agencies, and other sources. This may include information used to confirm identity, evaluate eligibility, or detect fraud. We combine that information with what we already hold about you.
How We Use the Information
We use the information we collect for business purposes that support the operation of our website and services. These purposes include:
- Processing your request and forwarding it to third parties who may be able to assist you
- Verifying your identity and confirming the accuracy of information you submit
- Responding to your questions, comments, and support requests
- Sending administrative messages, updates, and notices related to your request
- Sending marketing communications where permitted, which you may opt out of at any time
- Analyzing website performance and improving our content, layout, and functionality
- Preventing fraud, protecting the security of our systems, and enforcing our terms
- Meeting recordkeeping obligations and responding to lawful requests
We do not use your information for purposes that are unrelated to those described above without informing you first.
Sharing of Information With Third Parties
Sharing your information with third parties is a core function of this website. When you submit a request, you authorize us to share the information you provide with parties who may be able to respond to it.
We may share information with the following categories of recipients:
- Lenders and lending partners. Third parties who review your request and decide independently whether to contact you or extend an offer.
- Marketing and network partners. Companies that may present you with other products or services if a partner does not respond to your request.
- Service providers. Vendors that support our operations, including hosting, data storage, analytics, customer support, and communications.
- Verification and fraud prevention services. Providers that help confirm identity and identify suspicious activity.
- Legal and regulatory recipients. Courts, regulators, and law enforcement, where disclosure is required or permitted.
- Business transfer recipients. Another company involved in a merger, acquisition, financing, or sale of assets.
Third parties who receive your information are independent from us. Their use of your information is governed by their own privacy policies and terms, not by this policy. We encourage you to review those documents before you continue with any third party.
Cookies and Tracking Technologies
We use cookies and similar technologies, including pixels, tags, and web beacons, to operate the website and understand how it is used.
These technologies help us remember your preferences, keep sessions active, measure traffic, and evaluate the performance of our pages and advertising. Some are placed by us, and others are placed by analytics or advertising providers we work with.
Most browsers let you refuse cookies, delete existing cookies, or alert you when a cookie is set. Some browsers and devices also offer settings that limit advertising identifiers. If you block cookies, parts of the website may not work as intended.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect the information we hold. These measures include access controls, encryption in transit where appropriate, and internal limits on who can view personal information.
No method of transmission or storage is completely secure. We cannot guarantee that unauthorized access, disclosure, or loss will never occur. You can help protect your information by keeping any account credentials confidential and by contacting us if you believe your information has been compromised.
We retain information for as long as needed to fulfill the purposes described in this policy, resolve disputes, and satisfy recordkeeping obligations.
User Rights and Data Control
Depending on where you live, applicable privacy laws may give you certain rights over your personal information. These rights may include:
- Requesting access to the personal information we hold about you
- Requesting correction of information that is inaccurate or incomplete
- Requesting deletion of your personal information, subject to legal limits
- Opting out of certain sharing of your information with third parties
- Withdrawing consent where processing is based on consent
- Asking not to be treated differently for exercising a privacy right
To make a request, contact us using the details in the Contact Information section below. We may ask you to verify your identity before we act on a request. We will respond within the time frame set by applicable privacy laws.
You may opt out of marketing emails by using the unsubscribe link in any message. Opting out of marketing does not stop administrative messages related to a request you submitted. Requesting deletion of your information does not withdraw information already shared with a third party; you would need to contact that party directly.
Links to Other Websites
Our website contains links to websites operated by third parties, including partners, advertisers, and informational resources. These links are provided for convenience.
We do not control third-party websites and are not responsible for their content, security, or privacy practices. When you follow a link away from our website, this policy no longer applies. Review the privacy policy of any website before providing information to it.
Children’s Privacy
This website is intended for adults. It is not directed to children, and we do not knowingly collect personal information from anyone under 18 years of age.
If we learn that we have collected information from a child, we will delete it promptly. If you are a parent or guardian and believe a child has provided information to us, please contact us so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
When we make changes, we will revise the “Last updated” date at the top of this page. If the changes are significant, we may provide additional notice on the website or by email. Continued use of the website after an update means you accept the revised policy. We encourage you to review this page periodically.
Contact Information
If you have questions about this Privacy Policy, want to exercise a privacy right, or need to report a concern, you can reach us using the details below.
LoanWise
Email: [email protected].
Please include enough detail for us to identify your request and respond accurately. Do not send sensitive financial information by email.